Deposit Time
Important Notes
Deposits from all gateways are possible 24/7, including holidays.
For cryptocurrency deposits, after sending the transaction from your personal wallet, it may take anywhere from a few minutes to half an hour to reflect in your Trendo platform balance, depending on the network.
Step-by-step guides for deposits from each gateway are available in the “Trendo Knowledge Base.”
If the transaction is confirmed but the deposit does not appear in your account, please contact Trendo support to review the details.
Withdrawal Time
Important Note:
A complete guide for withdrawals from each gateway is available in the “Trendo Knowledge Base.”
If there is a delay beyond the usual time or any error in the withdrawal process, please contact Trendo’s 24/7 support.
Additional Notes
Minimum Amounts: The minimum deposit or withdrawal amount is $10.
Market Closure Times: Withdrawal from trading accounts during market holidays is only possible if no open positions exist in the account.
Transaction Review: If there is a delay beyond the usual time or an error at any stage, please contact Trendo’s 24/7 support.
Method Compliance: Withdrawals can only be made proportionally to deposits made via the same method.
AML Monitoring: All transactions are reviewed under Anti-Money Laundering (AML) regulations, and if necessary, the financial team may request additional documents.
For more guidance or if you encounter any issues, please reach out to Trendo's 24/7 support.